Shipping Policy
Last updated: June 30, 2026
This Shipping Policy explains how AntiAge ("we," "us," "our") processes and ships orders placed at antiage.market. By placing an order you agree to the terms below.
Order processing
Orders are processed Monday–Friday, excluding U.S. public holidays. We aim to pack and hand off your order to the carrier within 1–2 business days of payment confirmation. Orders placed on weekends or holidays begin processing the next business day. During launches, promotions, or peak periods, processing may take slightly longer.
Where we ship
We ship across the United States and internationally. Available shipping options and live rates are calculated at checkout by our shipping partner (Easyship) based on your delivery address — you will see every service available to your destination (Economy, Standard, and Express tiers where offered).
International orders: shipments are sent DDU (duties unpaid). Any customs duties, import taxes, brokerage, or handling fees levied by the destination country are the recipient's responsibility and are not included in our prices or shipping charges. Refused or abandoned international shipments are not refundable.
Shipping methods & costs
Shipping is charged at the live carrier rate for your destination, shown at checkout before you pay. Depending on your address you may be offered up to three service levels — Economy, Standard, and Express — via reputable carriers such as USPS, UPS, FedEx, and DHL.
Delivery estimates
Standard delivery typically takes 3–7 business days after dispatch, depending on destination. Estimates are provided by the carrier and are not guaranteed. We are not responsible for carrier delays caused by weather, customs of forwarding services, incorrect addresses, or events outside our control.
Temperature-sensitive products
Certain products are temperature-sensitive. We package these appropriately for standard transit; however, brief exposure to ambient temperatures during shipping is normal and does not compromise sealed products. To preserve quality, please bring your order indoors promptly after delivery and store it as directed on the packaging.
Order tracking
Once your order ships, we email a tracking number. Please allow up to 48 hours for tracking to show movement after a label is created. You can also view tracking in your account order history.
Risk of loss
Title and risk of loss pass to you upon our delivery of the package to the carrier. If a package is lost or damaged in transit, contact us at support@antiage.market and we will help you file a carrier claim. See our Refund & Return Policy for damaged or lost shipments.
Incorrect address, refused or undeliverable packages
Please verify your shipping address at checkout. We are not responsible for orders shipped to an incorrect address provided by you. Packages returned to us as undeliverable or refused may be reshipped at your expense or refunded less original shipping costs.
Contact
Questions about shipping? Email support@antiage.market.
Company information
AntiAge is a brand operated by Avidexa Inc.
555 Anton Blvd., Costa Mesa, CA 92626, USA
Phone: +1-657-333-9977
Email: support@antiage.market